Legal
Privacy Policy
Last updated: June 30, 2026
This is not legal advice. This policy is a general-purpose template for how Obsidian Surface Lab handles personal data submitted through this website. It should be reviewed by a qualified professional before relying on it for full legal compliance.
Who operates this website
This website is operated by Obsidian Surface Lab, a luxury automotive surface restoration and protection studio. For any privacy-related question, contact studio@obsidiansurfacelab.com.
What personal data we collect
When you submit the contact/booking form, we may collect:
- Name
- Email address
- Phone number
- Vehicle details (make, model, year, condition)
- Message content and service preferences
- Any images you choose to send us separately about your vehicle
If analytics tools are added to this site in the future, anonymized or pseudonymized usage data may also be collected — see the Cookie Policy for current status.
Why we collect this data
- To respond to booking and inspection requests
- To communicate about scheduling and service details
- To improve the services described on this site
Legal basis for processing
Where applicable (including under GDPR), data is processed on the basis of your consent when submitting the form, our legitimate interest in responding to inquiries, and, where a booking proceeds, the steps necessary to enter into a service contract with you.
How long we keep your data
Inquiry and booking data is retained only as long as needed to respond to your request and, if you become a client, to maintain a reasonable service history. Data is deleted or anonymized when no longer needed for these purposes.
Who your data may be shared with
- Our form-handling provider, used solely to deliver your submission to us
- Our website hosting provider
- An analytics provider, only if and when analytics is added — disclosed in the Cookie Policy first
We do not sell personal data to third parties.
Your rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to certain processing
- Withdraw consent at any time
To exercise any of these rights, contact studio@obsidiansurfacelab.com.
Related policy
See the Cookie Policy for how this site handles cookies and browser storage.